Homeowners Beware: LG Recalls Electric Ranges Due to Safety Risks

 If you own an LG electric range, you may need to act fast. Get the details on the latest recall and what it means for you.

 What Happened? 

A new recall has been announced for LG  Slide-In and Freestanding Electric Ranges sold from 2015 to January of this year, 2025.  

Over 500,000 of these units have been sold in that time period. The consumer product safety commission has received at least 86 reports of unintentional activation of the front-mounted knobs. They have been involved in dozens of fires, injuries and pet deaths according to the CPSC. 

The products were manufactured in both Mexico and Korea and imported by LG  Electronics USA in New Jersey. They were sold in a variety of major stores, including Best Buy, Costco, Home Depot, and Lowe’s across the United States. Depending on the model, they retailed for between $1,400 and $2,650.

 It is important to note, that this is not a refund or even a repair that is being offered by LG. Instead, they are offering a warning label which reminds users to turn on the Control Lock / Lock Out feature before stepping away from the stove. They also have a video which guides owners on how to use the feature. 

Who is Affected? 

The recall includes LG Slide-In and Freestanding Electric Ranges sold between 2015 and January 2025 at major retailers like Best Buy, Costco, Home Depot, and Lowe’s. Depending on the model, they retailed for between $1,400 and $2,650.

You can check the full list at www.tinyurl.com/LGRecall.

Courtesy of LG

What is a Recall? 

A recall occurs when a manufacturer or regulatory authority determines that a product poses a safety risk or fails to meet regulatory standards.  (In the United States, this is most often the U.S. Consumer Product Safety Commission.) This action is taken to protect consumers from potential harm and ensure the integrity of the product.

Recalls can be initiated for various reasons, including defects in design or manufacturing, safety concerns, or failure to meet regulatory requirements. In the case of appliances like stoves or ranges, recalls may be issued due to problems with components such as burners, electrical systems, or structural integrity.

When a recall is initiated, the manufacturer typically works with relevant regulatory agencies to notify consumers of the issue and provide instructions on how to address it. This often involves contacting affected consumers directly, issuing public announcements through various channels, and coordinating efforts to repair or replace the affected products. 

Why is a Sticker  Enough? 

In 2024, Samsung recalled over 1.1 million ovens for a similar hazard, and the CPSC has warned that unintended burner activation has resulted in serious fires, injuries, and even fatalities. 

Also in 2024 we had the Kenmore / Frigidaire recall. Here we had 203,000 ovens which were affected. Again with reports of fires occurring and people and property being damaged

So, why is LG allowed to only offer a sticker as a “repair”?

To begin with, the LG ovens are being turned on, although unintentionally, bye the user or pets.

Additionally, there are three different tiers of safety features, according to LG.  The first is a burner on light, the second is an alert beep that goes off when a knob is turned off, and finally there is the Control Lock / Lock Out feature. In a statement to USA Today, Senior Vice President of LG Electronics USA, John I Taylor emphasized that the affected products have a proven safety feature. 

Additionally, LG was sued over this issue in 2022 with a US district Court dismissing the class action lawsuit in 2023 citing that the ranges were still under a 1-year warranty. 

 According to the Consumer Product Safety Commission, the sticker and a reminder to use the built-in feature is enough.

What Do I Do? 

Start by locating the model number on the inside of your oven door or the bottom storage drawer and compare it against the list at this link. 

Next up, whether or not you have one of the affected models, it would be beneficial to review LG's video for how to use the control lock/lock out function.  www.vimeo.com/1037322282.

Fire safety professionals are recommending installing stove knob locks to prevent unintentional activation. They also recommend keeping objects off the stove when not in use as well as double checking burner knobs before you leave home or go to bed.

We feel it is important to note that while LG and the CSPC believe the features listed are in fact enough to rely on consumer diligence, accidents can happen as has been shown; pets and small children can easily activate these knobs when left unattended. Given these dangers we ask that you consider the situation with all due caution and what safety precautions best fit your home. 

If you realize that your range has been acting oddly and it's not because of this recall, reach out to us at Appliance Rescue Service. There should never be a time when you fear leaving your home because your oven is turning on at random, or that your pet might accidentally bump it. We will work with you to find a date and time that fits your schedule so that we can get to the bottom of any issues. Our technicians are experienced in working on all sorts of appliances, new and old. Our top priority is always ensuring that your home is running smoothly.

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Call: (214) 599-0055

courtesy of StockSnap

Is Your Stove on the List? Frigidaire & Kenmore Recall Details

 Ensure Your Home's Safety: Details on the Recent Stove Recall

Understanding Recalls: What They Are and What Happens

Before delving into the specifics of the latest Frigidaire recall, it's essential to understand what a recall entails and the processes involved. A recall occurs when a manufacturer or regulatory authority determines that a product poses a safety risk or fails to meet regulatory standards.  (In the United States, this is most often the U.S. Consumer Product Safety Commission.) This action is taken to protect consumers from potential harm and ensure the integrity of the product.

Recalls can be initiated for various reasons, including defects in design or manufacturing, safety concerns, or failure to meet regulatory requirements. In the case of appliances like stoves or ranges,, recalls may be issued due to issues with components such as burners, electrical systems, or structural integrity.

When a recall is initiated, the manufacturer typically works with relevant regulatory agencies to notify consumers of the issue and provide instructions on how to address it. This often involves contacting affected consumers directly, issuing public announcements through various channels, and coordinating efforts to repair or replace the affected products. 

For consumers, being informed about recalls is crucial for your safety and well-being. It allows you to take appropriate actions to mitigate risks and ensure the continued safe use of your appliances. In the case of the Frigidaire stove recall, understanding the nature of the issue and how to respond is essential for protecting both individuals and families from potential harm.

Recall Announcement: Frigidaire & Kenmore Electric Range

As of May 16, 2024 Frigidaire and Kenmore have announced a recall for stoves produced between 2001 and 2009.  The U.S. Consumer Product Safety Commission has has received over 212 reports of these stoves functioning inconsistently and strangely. 14 fires have been reported as well as eight reports of burns to hands and arms and smoke inhalation. 

The recall is for 203,000 electric stoves that were made and sold in the time period noted. The stoves are smooth-top electric ranges that have their knobs on the rear panel, as well as digital displays. They came in colors of white, black, stainless steel and bisque.  They were sold from June 2001 to August 2009 at many different independent appliance stores for prices ranging from $1000 to $2,500. The units were sold in both the United States and Canada during the time frame. 

The stoves have been recalled due to several issues, including spontaneously turning on, refusing to turn off when switched off, and heating to temperatures other than what the user selects. 

Included in the recall are Frigidaire, Frigidaire Gallery and Frigidaire Professional, Kenmore Elite with the model numbers listed below. Numerous model numbers are included in the recall. For Frigidaire models, the recalled units have a serial number range of VF122xxxxx - VF936xxxxx. For Kenmore Elite models, the recalled units have a serial number range of VF122xxxxx - VF334xxxxx.

You can locate the model number for your appliance by looking in the drawer below the oven. It will be on the right side of the drawer’s frame. 

FEFBZ90GC

FEFLMC55GC

FEFLZ87GC

GLEF396AB

GLEF396AQ

GLEF396AS

GLEF396CQ

GLEF396CS

GLEFM397DB

GLEFM397DQ

GLEFM397DS

GLEFM97FPB

GLEFM97FPW

GLEFM97GPB

GLEFM97GPW

LEEFM389FE

PLEF398AC

PLEF398CC

PLEF398DC

PLEFM399DC

PLEFMZ99EC

PLEFMZ99GC

PLEFZ398EC

PLEFZ398GC

790.990121

790.990131

790.990141

790.990191

Incidents and Previous Recalls

The recall was issued originally in 2009 by Electrolux due to similar issues with the stoves. Since then, though, over 200 more issues have been reported as being caused by the faulty burners.  The recall will not expire, so even if you discover ages from now that your stovetop is one of the ones that has been an issue, you are still entitled to compensation and assistance from Electrolux.  

Taking Action

The first step is to guarantee whether or not yours is one of the ones affected by this recall. You can look in the drawer underneath the stove on the right hand side to find the serial number and match it against the list of the ones affected. If it is, keep reading. If not, and your stove is giving you similar issues, feel free to skip to the bottom.

Start by reaching out to Electrolux to see if you are eligible for a free inspection and repair. If it is repairable, that will be at no cost to you.
"If the range is not repairable, consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid," the CPSC said in the announcement. 

You can call Electrolux Group's toll-free phone number at 888-845-8226 Monday through Friday between 8:30 a.m. to 8 p.m. ET. You can also email at potentiometerrecall@electrolux.com or online at https://www.ema-recall.com/potentiometer or www.potentiometerrecall.com or www.frigidaire.com.
If you are having trouble with a recall remedy or feel that a company is being non-responsive to your request, you can also reach out to  CPSC and explain your concerns to them. 

While you wait for someone to get back to you though, you still have a faulty stovetop in your kitchen. So you have to consider what to do. 

Start by making sure that you don’t leave anything on the burners when the stove isn’t in use. This way you don’t step out and come back to a fire. 

You can also unplug your stove when not in use, to fully eliminate any risk of fire or burn. 

What if Your Appliance Isn’t Part of the Recall? 

If you find that your stove isn’t part of this recall but is still causing you issues, Appliance Rescue Service is here to help. Whether your stove refuses to heat properly, has unreliable burners, or any other problem, our expert technicians can diagnose and fix the issue promptly. Don’t let a malfunctioning stove ruin your cooking plans or risk your safety.

Additionally, if you want to ensure all your major appliances are running smoothly year-round, consider creating a maintenance plan with us. Regular maintenance can prevent unexpected breakdowns and extend the life of your appliances.

Contact Appliance Rescue Service today for all your appliance repair needs or to set up a maintenance plan. We’re dedicated to keeping your home running efficiently and safely.

Call us at (214) 599-0055 or visit our website to schedule an appointment.

Navigating the Frigidaire Refrigerator Recall: What You Need to Know

An Inside Look: Understanding the Frigidaire Recall

Understanding Recalls: What They Are and What Happens

Before delving into the specifics of the Frigidaire refrigerator recall, it's essential to understand what a recall entails and the processes involved. A recall occurs when a manufacturer or regulatory authority determines that a product poses a safety risk or fails to meet regulatory standards. This action is taken to protect consumers from potential harm and ensure the integrity of the product.

Recalls can be initiated for various reasons, including defects in design or manufacturing, safety concerns, or failure to meet regulatory requirements. In the case of appliances like refrigerators, recalls may be issued due to issues with components such as ice makers, electrical systems, or structural integrity.

When a recall is initiated, the manufacturer typically works with relevant regulatory agencies to notify consumers of the issue and provide instructions on how to address it. This often involves contacting affected consumers directly, issuing public announcements through various channels, and coordinating efforts to repair or replace the affected products.

For consumers, being informed about recalls is crucial for your safety and well-being. It allows you to take appropriate actions to mitigate risks and ensure the continued safe use of your appliances. In the case of the Frigidaire refrigerator recall, understanding the nature of the issue and how to respond is essential for protecting both individuals and families from potential harm.

Recall Announcement: Frigidaire Refrigerator Recall

In February of 2024, Frigidaire issued a recall for nearly 400,000 refrigerators due to a critical issue with an ice bucket component. This recall affects Frigidaire's side-by-side refrigerators equipped with slim ice buckets, which were sold between November 2015 and September 2019. These refrigerators were distributed through major retailers such as Lowe's, Home Depot, Frigidaire.com, and other authorized dealers across the United States and Canada. The models ranged in price from 1,400 to $2,400.

Incidents and Previous Recalls

The recall was initiated due to a specific piece of plastic within the ice bucket assembly that is prone to breakage. This breakage can result in plastic fragments falling into the ice dispenser, posing a significant choking hazard and risk of laceration injuries, particularly to children. As of the current date, Frigidaire has received at least 343 reports of incidents related to this issue, prompting the comprehensive recall of all affected refrigerators sold within the specified time frame.

It is noteworthy that this is not the first instance of Electrolux, Frigidaire's parent company, recalling refrigerators due to issues with their ice makers. In 2022, over 370,000 Electrolux and Frigidaire refrigerators were recalled following nearly 200 reports of the ice-level arm breaking into pieces and falling into the ice bucket, posing choking hazards. These recalls affected various refrigerator models, including side-by-side, top-freezer, and French door configurations. The recurrence of such issues underscores concerns regarding the efficacy of the frost protection measures implemented by Frigidaire in their freezers.

What Can Consumers Do?

For consumers who may be unsure whether their refrigerator is affected by the recall, it is essential to perform a quick check. If you purchased a Frigidaire side-by-side refrigerator with a slim ice bucket between 2015 and 2019, and your model matches one of the following:

[DGHK2355TF, DGHX2655TF, FFSC2323TS, FGSC2335TD, FGSC2335TF, FGSS2635TD, FGSS2635TE, FGSS2635TF, FGSS2635TP, FPSC2277RF, FPSC2278UF, FPSS2677RF, LFSC2324VF, LGHK2336TD, LGHK2336TF, LGHX2636TD, LGHX2636TF]

It is recommended to cease using the ice maker immediately until the issue is resolved. Even if it hasn’t broken yet, there’s no guarantee that it won’t if the model numbers match. 

Taking Action

Affected consumers are encouraged to contact Frigidaire or the Electrolux Group to request a free replacement of the defective ice bucket assembly piece. Additionally, individuals may wish to explore options regarding a potential class-action lawsuit. Schmidt Law is currently in the early stages of organizing such a lawsuit.

Prioritizing Safety: Appliance Rescue Service

At Appliance Rescue Service, we prioritize the safety of your home and family. Whether it's addressing broken appliances or informing you about critical recalls like this one, we are dedicated to ensuring your peace of mind. We understand that appliance issues can arise for various reasons, not just due to faulty components. If your appliances break or malfunction, regardless of the cause, we're here to help.

Please visit our website or contact us at (214) 599-0055 today to schedule a maintenance appointment for your appliances. Our team will work with you to set up a convenient date and time that fits your schedule. With our expertise and dedication to quality service, you can trust us to keep your appliances running smoothly and your home safe.

Smoke Detector Checks: A Vital Winter Checklist

Unseen Guardians: Winter-Proofing Your Home Against Silent Threats

It's the holiday season, and that means, for us up here in the northern hemisphere, it's also the coldest part of the year. Heaters are turned on, people are bundled up in blankets and coats, and everyone is probably feeling a little drowsy with the sun rising later and setting earlier. But, it isn't all snow and hot cocoa - heaters, especially those using gas, present a twofold danger if they ever malfunction. We are, of course, talking about fire and carbon monoxide. 

Your house does have detectors, but there is no time like the present to make sure that those detectors are good to protect yourself and your family during the winter. So, what are the differences between smoke and CO detectors, what does each warn you of, and how can we make sure that our detectors warn us the moment there is danger?
Now, you may be asking, “aren't smoke detectors and carbon monoxide detectors the same thing?” and this is a perfectly valid question. Both are designed to tell you of a danger to your breathing, and warn you before it gets to a serious level. But, they warn you of two very different dangers that can be presented in the home.

Our first stop should be a quick familiarization on the danger here. For the uninitiated, carbon monoxide, or CO, is an invisible and odorless gas that is extremely dangerous to the human body. It is very commonly found as a byproduct of gas burning devices, such as water heaters, gas ovens, and most prevalent during the winter, any gas heating devices for your home. Now, most devices that use gas to generate heat have excellent methods of ensuring that no CO escapes into your home during operation. However, these devices can be damaged, be that by natural wear and tear or by some other means. Even a small leak in the exhaust of a gas oven can prove dangerous for the occupants of a home, so it is incredibly important to make sure that the people inside the home are kept safe.

Smoke presents a more obvious danger, as it is very visible, though the danger is similarly found in the risk of breathing it in. Thankfully, smoke is not present unless there is a fire somewhere in your home. But, the risk is still present - especially with heat sources in the home that may not have been on since last winter.

Of course, with either threat, safety is most easily found by keeping your detectors up-to-date and well-maintained. Due to the differences in design, though, your smoke detectors and your CO detectors have a few differences in their maintenance. We have a few tips for you to follow with either one, that way you can make sure your home and your family are protected in case of a fire, or a carbon monoxide leak.

Here are a few tips for you to remember with your CO detectors:

• Keep them clean! Using a dry cloth to wipe any dust from the detector is an excellent way to make sure that they're able to detect the gas without being choked up by household dust.

• Replace your batteries! As a device that is constantly on to constantly be on guard, the batteries in your CO detector can run out over time. Typically, it is advised that you should swap batteries twice a year. We advise, if you haven't had a chance to change batteries in a while, make sure to do so now so that you're in the best posture for safety.

• Check their age! Like regular smoke detectors, CO detectors have components that begin degrading over time. Most devices have a lifespan of five years, and a device expiry date should be somewhere on the device. A good rule of thumb on this - if you can't remember when the device was installed, and you can't find a date on it, it's best to go ahead and have it replaced.

• Make sure you can hear them! Carbon Monoxide detectors should always be in areas where you can easily hear the alarms - especially if you're sleeping when they go off. The greatest risk of CO poisoning comes when you are asleep. So, make sure the detectors are capable of waking you up so that they can keep you safe in case you have a dangerous leak in the home.

And here are some important tips to remember for your smoke detectors.

• Cleaning is universal! Making sure your smoke detectors are clean of dust works pretty much the same as your CO detectors, so follow the same instructions we mentioned above and you should be golden.

• Batteries are vital! Your smoke detectors may be hard-wired, but even then, you will still have battery backups. Regardless of what type of detector you have, you should swap batteries at least once a year.

• Test them! Take some time to use the test function on your detectors. There should be a little button on the front, so try to go through and hit every detector in the home to make sure they are all functioning correctly. It is recommended that you do this once a month.

• Check the age! Just like your CO detectors, smoke detectors have a certain limit to how long they can function correctly. Most smoke detectors last ten years, but it is always best to check your detector to make sure they are still in their functional years. If they are getting particularly old, it never hurts to replace them a little early.

As we revel in the joyous moments of the winter season, let's not overlook the essential guardians of our homes – the smoke and carbon monoxide detectors. Keeping these sentinels in pristine condition is not just a winter chore but a year-round responsibility for safeguarding our loved ones. At Appliance Rescue Service, while our focus is on maintaining and repairing major appliances, we understand the importance of every aspect that ensures your family's well-being. As you prepare for the winter season, trust us to handle the upkeep of your appliances, allowing you to focus on what truly matters – the comfort and security of your home. Visit our website or give us a call ((214) 599-0055) today to schedule an appointment. Let our dedicated team at ARS keep your household appliances in top shape, ensuring a cozy and worry-free winter for you and your loved ones.

Additional Reading

Why Is My Oven Making Weird Noises 

Halloween Horrors In Your Home?

10 Kitchen Hazards to Avoid this Holiday Season

Staying Safe During A Heatwave

Or "How To Survive Summer In Texas."

What do you need to do to take care of yourself and your loved ones during a heatwave? Every year people struggle as the temperatures climb higher, and we dream of when winter will come. There are ways to take care of yourself and your loved ones and make the summer heat bearable, if not enjoyable. These are as much about taking care of your home as taking care of yourself and proper precautions against the temperatures. 

Courtesy of Blende12

Be Smart Dealing With Heat

` Know when to get a cool shower or hop in the pool to cool off and prevent overheating

Keep Your AC System Working Right.

Ideally, like many other things we've discussed on ARS, you'll have your air conditioning system checked yearly. This can be at the beginning of Summer or come winter. But either way, you want to get it checked and serviced consistently; this way, it doesn't fail in the middle of summer. This includes ensuring that the filters are cleaned regularly, that the units are secure, installed the weather stripping is in good shape, and the part of the unit outside the window isn't clogged up with debris if you have a central AC system. You want to vacuum the dust from the registers and trim vegetation around your outdoor condenser to at least a 2 ft circle around it, in addition to having a professional look at it yearly.

Be Smart When Using A Ceiling Fan.

Courtesy of Funeyes

A ceiling fan is great for keeping cold air moving and increases how fast your sweat evaporates from your skin. Unfortunately, it's not something you can rely on by itself when temperatures have reached the upper 90s.

 Change Up Your Wardrobe

Your wardrobe should reflect not just your personality but also the temperatures around you. by having options that you can switch in and out paste on whether you're better prepared to not melt under the Texas Sun. this should be evident to many of us. Yet, you hear about people passing out because they weren't prepared every year. So ditch the polyester. Transition your wardrobe to cottons, linens, and fabrics that allow your skin to breathe and for air to move around you and keep you cool.

Stay Hydrated!

 We know staying hydrated isn't the easiest thing. You're constantly on the go, and plain water is boring for most people. And as you get older, water might not even taste that great; fortunately, there are several different ways that you can get around this without adding sugars or sodas or energy drinks to your diet, all of which are going to dehydrate you rather than keeping you hydrated.

Add fruit to your water. 

 Adding fruit to your water is one of the best things if your issue is flavor. strawberries, lemons, limes, cherries, oranges, and watermelons. (We believe mint should also be on this list, but sadly it is not a fruit .) 

Courtesy of Silviarita

Add fruits and vegetables to your diet, such as watermelon, strawberries, celery, spinach, and cooked squash. These are amazing options to get more water into your diet without feeling like you're having to chug gallons upon gallons of water. All of them are roughly 90% water, so adding them to your diet, even a fistful here and there throughout the day, means you're taking care of yourself.

Try a smoothie

If you absolutely cannot stand that last option, take some of those and turn them into a smoothie instead. We'll cover a couple of different smoothie options later this month for how to work that into your diet without having to take on a ton of sugar.

Sunscreen Is Amazing

Courtesy of AdoreBeautyNZ

Every year, a slew of articles talk about the importance of wearing sunscreen and how not doing so can cause wrinkles, age spots, and cancer. At this point, most of us have accepted this as fact, yet many choose to still forego putting it on. Even if you choose to go with a "you only live once" mentality, we can all agree that sunburns suck. Even more importantly, getting a sunburn brings you closer to getting sick from the heat. To avoid both of these things, put on 50 SPF sunscreen before you go out for the day. Throw it on your face, your hands, your shoulders, whatever is exposed, and you're good. If you want more in-depth discussion and research, we advise checking out this great article from two dermatologists over on GoodRx.

Check The Heat And Humidity Daily

Courtesy of Stevepb

We're not saying that it has to be the first thing you do in the morning, but eating breakfast or getting dressed for the day would be a good time not only to check the high for the day but also the humidity index. How humid the day will be will directly impact how hot you feel, and it can even affect how well you can breathe, depending on how high the humidity is. Much like during winter, you'll see a wind chill of 30 degrees; during the summer, the temperature can be only in the 90s, but that humidity makes it feel like you're well over a hundred and five.

Keep an eye on those at higher risk end know what higher risk means.

Know The Signs Of Heat Illness

Signs of heat illness, according to the CDC, include:

 a high body temperature of 103 degrees or higher

Hot red dry, or damp skin

Headache

Fast, strong pulse

Dizziness

Nausea

Confusion

Losing consciousness 

Courtesy of RoadLight

These are the signs related to heat stroke specifically. If you or someone near you is experiencing these symptoms, get them inside or under air conditioning immediately end call 911. Do not, give them anything to drink as that can be dangerous at the stage.

We hope that these tips help you in dealing with the heat this summer and that you stay safe whether you're here or traveling. If you have any tips or tricks for dealing with the summer heat we missed, let us know in the comments below or over on our Facebook page.

If your appliances are the ones having trouble with the summer heat and aren't working quite right, that's where we come in. you can reach out to us at ((214) 599-0055) or by going to our contact page. We'll work with you to find a time that suits your schedule and send one of our techs out to solve your appliance problems.