Appliance Rescue Tipline: Help! Something Melted in my Dishwasher!

As an appliance repair company in Dallas, we’ve heard this phrase before! And we don’t blame you.

We know you put all the plastic items perfectly organized on the top rack, but somehow during the cycle, that pesky plastic utensil slipped through the cracks and landed on your heating element in the bottom of your dishwasher.

Photo Credit

So now, you’re left with the pungent smell of burning plastic and no clue how to get it off without dishwasher damage. Follow these easy steps from Appliance Rescue to remove melted items from your dishwasher:

Step 1: Disconnect the Dishwasher

Locate the power cord (normally under the sink beside the dishwasher) and disconnect the unit from all power sources.

Step 2: Finish Unloading Dishes/Cool Dishwasher

Take all dishes out of the dishwasher for easier assess to the burning issue at the bottom of your dishwasher. While unloading, the dishwasher will cool. Do not attempt to remove the melted item before the dishwasher is completely cooled off.

Step 3: Remove Melted Item

The best way to do this is to grab some ice from the freezer, put it in a Ziploc bag, and place the ice on the melted object. The ice will help the plastic harden, which helps make it easier to remove. Gently pry the plastic item away from the heating coil, carefully avoiding any damage to the coil or pulling hard enough to disrupt the brackets holding it in place.

Step 4: Remove Plastic Residue

Grab some acetone-based nail polish remover and put some on a clean cloth. Apply the cloth of nail polish remover to the melted plastic residue for at least 5 minutes, then begin scrubbing until all plastic is removed.

Step 5: Clean the Heating Element

Put a little dish soap and warm water on a sponge and gently clean the heating element to remove any remaining plastic or nail polish remover. Rinse and repeat until you are satisfied.

If you are still concerned about ruining the heating element, you can always call the experts at Appliance Rescue Service in Dallas, Texas! Our team will take care of your appliance repairs in no time, with fast, courteous service that doesn’t cost a fortune.

4 Tips to Get your Garbage Disposal Ready for the Holidays!

As a company who focuses on appliance repairs, we know how easy it is to overlook the hidden appliance in your kitchen: the garbage disposal.

The holiday season is the biggest food prep season of them all, and with it comes a lot of garbage disposal usage. Get your disposal ready for the holidays with these simple tips from Appliance Rescue Service in Dallas, Texas:

1.   Scour the Disposal for Any Caked on Grime:

Sometimes after extended use, grime and debris can get stuck to the insides of the disposal, rendering it less effective. Try dropping 3-4 ice cubes in your disposal and running it. The shards of ice will have an abrasive effect on the inside of your disposal, removing debris you would otherwise miss.

2.   Be Mindful of What DOESN’T Go in a Disposal:

There are certain food waste items that just don’t belong in the disposal, and if washed down, could cause Dallas garage disposal repair. Keep oil, grease, potato skins, coffee grounds, bones, fruit pits, and any non-food items/trash out of your disposal.

3.   Clean and Deodorize:

After using your disposal, sometimes you might smell some unpleasant odors coming up from the drain. Consider putting fruit peels – such as orange or lemon peels – in the drain and running the disposal. This will naturally deodorize the space. You can also pour vinegar and baking soda into the disposal, run it, and then wash down with cold water.

4.   Use the Disposal Regularly:

While over use can cause issues, so can under use! Use your garbage disposal on a regular basis leading up to the holidays to avoid rust or corrosion to parts, which can lead to garbage disposal replacement.

Should you run into any unwanted garbage disposal issues during the holidays, be sure to call the experts at Appliance Rescue Service! Our team will have you up and running again in no time, so that you can focus on all the things that are important during this busy season – not appliance repairs.

Luxury Appliance Repair Doesn't have to Cost a Fortune

Luxury, high-end appliances come with a higher up front cost, but you know you are buying a quality appliance that will last for years to come. If for some reason your high-end appliance needs repair, who do you call? Are you anxious to call the manufacturer for fear it will cost a fortune?

These are all valid questions and Appliance Rescue Service in Dallas, Texas can help!

Appliance Rescue services all appliances – even high-end repairs.

Luxury appliance repair takes extra training, as many of these appliances have European parts or proprietary components that are not typical of a standard appliance. And when you call someone to fix your investment, you want to know they are up to the task.   

At Appliance Rescue, our technicians are rigorously trained to handle all appliance brands including Sub-Zero, Wolf, Viking, Thermador, Bosch, Fisher-Paykel, Asko, Dacor, Gaggenau, and Miele. And we don’t just work on these appliances; we do the work right the first time.

There is no “up charge” for luxury appliances.

Just because you have luxury appliances doesn’t mean you should have to pay extra for repairs! Our technicians will diagnosis the issue and give you a full estimate for all repairs before performing any work. You’ll find our prices to be fair and honest – whether it’s a luxury appliance issue or not.

Our 90 day warranty is good for all appliance repairs.

All of our Dallas appliance repairs – refrigerators, ovens, cooktops, dishwashers, etc. – all qualify for our 90-day warranty. Sense there is still an issue with your high-end appliance? Call us immediately, and we’ll fix it free of charge. It’s as simple as that.

Should your high-end appliance need repair, you know you can trust the technicians at Appliance Rescue Service, proudly serving Dallas, Richardson, Plano, Garland, Wylie, Rowlett, Carrollton, Frisco, and the greater Dallas area.

Because high-end appliance repair should not cost a fortune.

Why Our Customers Love Appliance Rescue!

At Appliance Rescue, we love feedback. Really, we do. It helps us know how we’re doing, what areas we are excelling in, and what areas could use some improvement.

What we really, really love is when we receive positive feedback from satisfied customers who want to tell their friends about Appliance Rescue Service and keep coming back year-after-year with their business.

We’ve been fortunate to receive quite a few of these reviews over the years, and here are just a few reasons why our customers love bringing their appliance repair issues to Appliance Rescue:

“Appliance Rescue technicians are exceptionally professional and courteous. They clean up from their work. Any costs are clearly explained. Appliance Rescue would be my first call if I ever had a repair issue.” – Nedra in Richardson, Texas

We’re proud that our customers see how talented our technicians are! Each technician goes through rigorous training on all the major appliance brands – Whirlpool, Maytag, Bosch, Samsung, etc. – and can speak confidently about what the issues are before any work is done. Our guys will answer any questions you have about the Dallas appliance repair; they’ll even offer up tips for how to better maintain the appliance in the future!

“They were polite and punctual. I would recommend their service to anyone needing repairs.” – Beverly in Wylie, Texas

When you call Appliance Rescue Service for your appliance repair, you don’t have to worry about when we’ll arrive or if our technician will arrive when he says he will. We know many companies offer a “window of service” and you have to set aside half your day to take care of an issue, but expect our technicians to operate differently. Our technicians pride themselves on punctuality and strong communication from start to finish.

“I have used Appliance Rescue Service for about 6 or 7 years, and I like that they are very nice people who do exactly what they tell you they will do.” – Suzanne in Dallas, Texas

Repeat business is always a sign we are dong something right, and we are proud to have many customers who have become friends over the years due to their repeat business. With Appliance Rescue there is no “run around.” We present all estimates before any work is done, talk you through the work to be done, and then only perform work when you say go. Pure and simple.

These are just a few of the stellar customer reviews we’ve received recently. Thank you to all of our customers for their loyalty and referrals! If you are in need of appliance repair in Dallas, give Appliance Rescue a call today to see the difference!

Tips & Tricks: Dishwasher Not Draining

Here’s an appliance issue that just about everyone can relate to: your dishwasher is not draining properly.

It’s a common appliance headache and one that our technicians at Appliance Rescue Service fix on a routine basis. When your dishwasher isn’t draining, it is important to get the situation under control asap as to avoid hand washing piles of dishes or having unwanted smells in the kitchen. Before calling the experts at Appliance Rescue, try these tips and tricks to see if they fix the issue:

1.   Clean the Drain Basket

When something isn’t draining – whether it’s a sink, shower, or dishwasher – one would assume there is a clog somewhere and there is no better place to start than with the drain basket. Look near the base of the spray arms or off to the side of the dishwasher, locate the drain basket, and clean it out. While a little gross, removing the sludge and food debris from the drain basket may be the key to your issue.

2.   Run an Empty Load

Sometimes all it takes is an empty run cycle to push any clogs through and solve the problem. You will quickly know after the wash cycle whether or not this worked to solve your dishwasher drain issue.

3.   Inspect the Garbage Disposal Hose

Many dishwashers are tied to the garbage disposal, so when a clog happens in the garbage disposal, the problem manifests itself in the dishwasher. To check this issue, disconnect the garbage disposal, and then disconnect the disposal hose. Use a long object to push any debris out of the hose (a screwdriver works well), reconnect, and then run another empty dishwasher cycle to see if the issue is fixed.

4.   Look for a Drain Hose Kink

Check your owner’s manual to see where the drain hose is located, but most commonly, it’s located below the door hinges on the front of the dishwasher.  Remove the panel cover and you should see the hose right there. Look for any kinks or visual issues.

Still having dishwasher drain issues? We hope these tips helped to solve the issue, but if not, it might signify a more serious problem with your unit. Call Appliance Rescue Service in Dallas, Texas today to get the problem solved quickly and professionally. 

Photo Credit