What is the Warranty at Appliance Rescue Service?

Many of the most frequently asked questions we get here at Appliance Rescue Service involve our warranty. 

What is the warranty?

How long does the warranty last?

Are there any specific details of the warranty I need to be aware of?

As an educated consumer with choices on which appliance repair company to use, we know you want to find one with an excellent warranty and quality craftsmanship, and Appliance Rescue Service is proud to say we have one of the best warranties around! Here are the details of our Appliance Rescue Service warranty in case you need a refresher:

90 Day Warranty on Parts

All parts replaced by Appliance Rescue Service in Dallas, Texas are warrantied for a full 90 days from the date of installation. Before we ever replace any parts, we always write up a full estimate for you to approve. Once approved, we’ll order new parts every time. No used parts ever! What happens to the old parts? Well, you are always welcome to keep them if you’d like and our technicians will always show you the parts to show you where the defects are. During the 90 day period, just call us if you feel like there is an issue with your parts. We will replace them free of charge. How easy is that?!

30 Day Warranty on Labor

Our appliance repair technicians at Appliance Rescue Service are experts in their field, with extensive knowledge on refrigerator repair, oven repair, dishwasher repair, washing machine repair, etc. They are trained in all major appliance brands for the best appliance repair in Dallas every time. We back each repair with a 30 day warranty on labor, ensuring your are satisfied each and every time.

We know you have a choice for Dallas appliance repair and we appreciate you choosing Appliance Rescue Service for all your repair needs!

Why Appliance Rescue Service has the Best Customer Service in Dallas, Texas

It’s not the way you want to start a new year.

One of your major appliances has broken and you are debating whether to replace or repair.

What’s the solution? Before you jump to replacing it, here are a few reasons why you should give us a call at Appliance Rescue Service in Dallas, Texas for appliance repair and the best customer service in town:

The Original Appliance Rescue Service 

We’ve been around for years, and we’re thankful to our loyal customers who have helped us build a quality reputation in a segment where that isn’t always the case. We take pride in repairing all levels of appliances – from luxury high end appliance repair, to basic appliance repair, to everything in between. Washers, dryers, refrigerators, ovens, microwaves, dishwashers; you name it, we repair it.

Always New Parts

When Appliance Rescue Service fixes one of your appliances, you can rest assured that we’re always using new parts, unless for some reason you have chosen otherwise. We will even give you the old parts if you’d prefer to have them. 

90 Day Warranty

After the repair, if you notice an issue, call us back! Your new parts are warrantied from 90 days of the service, no questions asked. Labor is warrantied for 30 days after service. 

Detailed Explanation of Work

When our technicians evaluate your appliance, they will never do any work until you have approved it. They will evaluate the appliance, write out an estimate, and answer any questions you have about the appliance repair in Dallas before beginning work. Once you give the ok – then we’ll start. 

Your Appliance Consultant

We hire the best and our technicians frequently offer preventative measures, maintenance tips, etc. that will extend the life of your repair. It’s just one of the ways we go above and beyond for our clients, wishing them many years with their appliances in good working order.

Ready to get started with your Dallas appliance repair? Call the best appliance repair in Dallas, Texas: Appliance Rescue Service. 

4 Things Our Dallas Appliance Repair Technicians Will Never Do

It’s hard to find good help these days.

Once person’s experience often differs from another, but here at Appliance Rescue Service in Dallas, Texas, our goal is to provide consistent, top notch service to all our customers. And in keeping with that mantra, here are 4 things you’ll never see our Dallas appliance repair technicians do:

#1: Reuse Parts

Our technicians are highly trained in all appliance brands – from the big box retailers to the luxury brands – and no matter which brand we’re fixing, you won’t find us reusing parts. Each repair is done with brand new, factory parts and the old parts are yours to keep (or dispose of as you’d like). Occasionally, we’ll run into a computer board or transmitter that requires us to send it back to the manufacturer for replacement, and in these rare cases, if you choose to keep the part, we will need to add an additional core charge to the bill. But again, the option is always yours.

#2: Do the Work Without Approval

Each time a Dallas appliance repair technician from Appliance Rescue Service arrives at your home, he will write a full estimate, detailing the extent of the work in writing. It’s then your choice whether or not you’d like to proceed with the repair. Our technicians will never do the work unless you have signed the estimate for approval. Simple as that.

#3: Charge for Defects Within 90 Days of Original Repair

Each repair done by our Dallas appliance technicians is warrantied for 90 days of normal household use. That includes the part and the labor associated with that repair (30-day labor warranty), giving you peace of mind and assurance that if something isn’t installed right, we’ll make it right every time.

#4: Tell You Your Appliance Can’t Be Worked On

From Samsung, to Maytag, to Whirlpool, to Sub-Zero, and more, our technicians are expertly trained in all of the major appliance brands. We work hard to keep up our certifications, so that you can trust Appliance Rescue Service to handle any repair, any time, on any appliance.

So the next time you need Dallas appliance repair, call us at Appliance Rescue Service! We are proud to be a company you can trust. 

Appliance Rescue Service Does Luxury Appliance Repair!

“What appliance brands do you service?”

 

It’s a question we get a lot…and an easy one to answer.

 

All of them!

From Samsung to KitchenAid, Maytag to Whirlpool, our technicians at Appliance Rescue Service in Dallas, Texas go through extensive training to understand the ins and outs of each individual brand. Yes, it’s a lot of training but it’s what it takes to be the best appliance repair company in Dallas.

What about High End, Luxury Appliances?

Yes, we service those too! Most of the high-end appliance companies offer their own training to become a certified appliance technician for their brand. Our techs are equipped to repair Sub-Zero, Viking, Wolf, Thermador, Miele, Bosch, Asko, Gaggenau, and more. We understand that your luxury appliances are an investment and our role is to protect your investment, helping it continue to last for years to come. Trust that our technicians know luxury appliances and will provide a satisfactory repair in no time.

More than Just Luxury Appliance Repair.

When our technicians arrive at your home, expect courteous, no-nonsense service. Our guys will inspect the appliance and then offer an estimate for repair before any work is done. It’s your call on whether or not you want to proceed with the repair. Also expect our technicians to offer bonus tips on how to clean the appliance, how to extend the life of your appliance, whether we believe the repair is worth it depending on the lifespan of your appliance, and more. We do more than just luxury appliance repair – we help you maintain it for the long haul.

Should your luxury, high-end appliance need repair – you know where to turn! Appliance Rescue Service in Dallas, Texas services nearly every zip code in the Dallas-Fort Worth Metroplex. Check our website for a complete listing of zip codes, and if you don’t see yours, call us! 

Why Choose Appliance Rescue Service?

We know you have a choice when it comes to appliance repair in Dallas, and we are humbled and thankful that so many have chosen to come to Appliance Rescue Service time and time again for their appliance repair needs.

Appliance Rescue strives to do things different than your average repair company. What exactly are those differences, you ask? Read on –

Top Tier Technicians

Appliance Rescue Service in Dallas, Texas is the original Appliance Rescue. Our technicians are certified to work on nearly every major appliance brand out there: Whirlpool, Amana, Jenn-Air, Kenmore, GE, Hotpoint, LG, Samsung, and more. Have a luxury appliance and want to ensure it’s in good hands? We’ve got you covered there too! Appliance repairmen at Appliance Rescue undergo rigorous training on all luxury brands to ensure a perfect repair every time.

Best in Warranty Support

If something still isn’t right after our repair is complete, we will make it right! Each repair is warrantied for up to 90 days from the date of service on all labor and parts. If the parts are faulty, we’ll get them replaced for you free of charge. It’s a no-questions-asked repair policy that you can feel good about.

Courteous Customer Service

When you call for a Dallas appliance repair at Appliance Rescue, you are greeted by a courteous and friendly voice, ready to help you schedule your repair as quickly as possible. Throughout the process, we’ll show up on time, leave your home as clean as we found it, and never perform a repair until an estimate has been approved. It’s the little things that make our business shine and create repeat customers.

Need the best Dallas appliance repair? Appliance Rescue Service is just a phone call away! Serving nearly every zip code in Dallas and Fort Worth. Call us today!