Buying a New Home? Don’t Overlook the Appliances!

Summer is a busy time for buying and selling homes, and if you find yourself in the market for a new home this summer, then don’t overlook the appliances! Here are a few tips from Appliance Rescue Service – your Dallas appliance repairman – on how to evaluate the home appliances during the moving process:

1.    Learn About the Appliances

Once you’ve worked through which appliances are staying and which are going, take a little time to get to know the ones that are staying – generally speaking – the oven, dishwasher, microwave, etc. Do you understand how they work? Does the current owner have the manuals still? Now is the time to ask the existing homeowner any questions before the deal is done and while you still have access to their knowledge on the subject.

2.    Repair/Replace Appliances

During the inspection process, the home inspector may call to your attention opportunities to repair or replace appliances. This is a good time to assess which appliances to fix and which to replace. Appliance Rescue Service can help you evaluate repair costs and whether or not a repair is optimal based on appliance age/issues. You may also want to consider upgrading to energy efficient appliances that will save more money in the long run. 

3.    Look at Replacement Logistics

Are you moving an existing refrigerator, washer, and dryer into your new home? Make sure they fit! Take stock of cabinetry widths, doorways, etc. that might dictate the size of appliance you can put in your new home. Also take a look at fitting and hoses to make sure that 1) there are no cracks and 2) they are the right size for the new space.

If you have buying a new home and looking for a Dallas appliance repairman to help repair existing appliances or just have appliance questions, don’t hesitate to give us a call at Appliance Rescue Service! We are proud to be one of the best appliance repair companies in Dallas-Fort Worth, Texas. 

4 Ways to Make the Most of Your Appliance Service Call

At Appliance Rescue Service in Dallas, Texas, we’ll be the first to acknowledge that anything related to maintenance and repairs is a hassle. It’s just one more thing to worry about, coordinate, and schedule.

This is why Appliance Rescue Service – the best appliance repair company in Dallas, Texas – strives to make the process as painless as possible. Our technicians genuinely want to make the repair process as painless as possible so that you can get back to life. In the event that you do need to call a Dallas appliance repairman, here are 4 ways that you can make the most of your appliance service call:

1.  Clear the Path to Your Appliance

This may seem like a no brainer, but our technicians have often shown up and waited as a customer cleans up and removes stuff from around the appliance so that we can diagnose the repair. By cleaning up around the appliance before, you are helping us get our job done more quickly and efficiency.

2.  Ask Questions to Understand What Went Wrong

Having our appliance repair experts in your home is like being in the room with your doctor. It’s your chance to ask any questions about what went wrong, how to avoid future issues, etc. while you have a captive audience. This gives you the opportunity to take preventive measures to avoid issues in the future – saving you time and money. 

3.  Request Maintenance Tips

On that note, it’s also a good idea to ask our team for maintenance tips that will prolong the life of your appliance. Our appliance repairmen in Dallas are expertly trained and can provide a wealth of information on how to get the most out of your refrigerator, washer, dryer, dishwasher, etc.

4.  Understand Your Warranty

At Appliance Rescue Service, each and every job we do is covered under our exceptional appliance repair warranty: 90 days on parts and 30 days on labor. Take time to ask any questions you may have about the warranty, and should you have issues after we leave, do not hesitate to call us so we can make it right!

4 Things Our Dallas Appliance Repair Technicians Will Never Do

It’s hard to find good help these days.

Once person’s experience often differs from another, but here at Appliance Rescue Service in Dallas, Texas, our goal is to provide consistent, top notch service to all our customers. And in keeping with that mantra, here are 4 things you’ll never see our Dallas appliance repair technicians do:

#1: Reuse Parts

Our technicians are highly trained in all appliance brands – from the big box retailers to the luxury brands – and no matter which brand we’re fixing, you won’t find us reusing parts. Each repair is done with brand new, factory parts and the old parts are yours to keep (or dispose of as you’d like). Occasionally, we’ll run into a computer board or transmitter that requires us to send it back to the manufacturer for replacement, and in these rare cases, if you choose to keep the part, we will need to add an additional core charge to the bill. But again, the option is always yours.

#2: Do the Work Without Approval

Each time a Dallas appliance repair technician from Appliance Rescue Service arrives at your home, he will write a full estimate, detailing the extent of the work in writing. It’s then your choice whether or not you’d like to proceed with the repair. Our technicians will never do the work unless you have signed the estimate for approval. Simple as that.

#3: Charge for Defects Within 90 Days of Original Repair

Each repair done by our Dallas appliance technicians is warrantied for 90 days of normal household use. That includes the part and the labor associated with that repair (30-day labor warranty), giving you peace of mind and assurance that if something isn’t installed right, we’ll make it right every time.

#4: Tell You Your Appliance Can’t Be Worked On

From Samsung, to Maytag, to Whirlpool, to Sub-Zero, and more, our technicians are expertly trained in all of the major appliance brands. We work hard to keep up our certifications, so that you can trust Appliance Rescue Service to handle any repair, any time, on any appliance.

So the next time you need Dallas appliance repair, call us at Appliance Rescue Service! We are proud to be a company you can trust. 

Appliance Rescue Service Offers a Warranty You Can Count On!

We understand that finding a quality appliance repair company can be challenging. Sometimes you take a leap of faith and trust a company to do a quality job – but do they offer a warranty to back their work?

At Appliance Rescue Service, we offer an excellent appliance repair warranty that will give you peace of mind when the job is done. Whether we are repairing your refrigerator, microwave, cooktop, dishwasher, washer, dryer, or even vent hood – our warranty still stands. Here are a few aspects the warranty that every customer should know about:

90-Day Warranty on All Parts

The new parts are warrantied for 90-days of normal, everyday use, so if an issue occurs – you are covered. Simply call our office and we will get a new part ordered and installed quickly – at no cost to you of course! You’ll be up and running again in no time.

30-Day Warranty on Labor

If something still isn’t working right and we discover that the part is still good, then Appliance Rescue Service in Dallas, Texas will cover the installation for up to 30 days after the installation. You can count on us to make it right.

Always New Parts

Every part used in one of our repairs is brand-new from the factory; we never reuse parts unless for some reason a customer specifically requests it. You are welcome to have your old parts back or we can dispose of them for you.

Fast, Friendly Service

If you’re worried your call will not be answered quickly because it’s a warranty call, don’t be. Our staff treats each call with the utmost care, ensuring a great customer service experience every time.

So if you ever find yourself in need of an appliance repair company in Dallas, Texas, be sure to call the experts at Appliance Rescue Service! 

Kitchen Safety: How to Prevent a Cooking Fire

The holidays are coming and that means lots of cooking and time spent in the kitchen!

Did you know that HALF of all residential fires are caused by cooking accidents in the kitchen?

Take these precautions from Appliance Rescue Service in Dallas, Texas to prevent any kitchen accidents this holiday season:

Don’t Deep Fry Your Turkey in the Kitchen.

Many people like the taste of fried turkey during the holidays – us included! – but plan to do your frying outdoors if at all possible. Grease fires are very common when a ton of grease is used indoors, and those grease fires can be difficult to put out. If you ever find yourself with one in the home, pour baking soda or salt – not water! – on the fire.

Never Leave Food on the Stove Unattended.

If you’re boiling, frying, or grilling anything on your stove or cooktop, plan to be in the room at all times – particularly if you have a gas cooktop with a flame.

Keep the Cooktop Clean.

Not only do you need to make sure your cooktop is clean and without grease, but you also need to make sure that there aren’t any hot pads, plastic bags, etc. close to the cooktop that could catch on fire.

Check All Appliances Before Leaving the House.

Get in the habit of swinging by the kitchen on your way out the door to make sure all burners and appliances are turned off completely.

Establish a “Kid-Free” Zone.

Teach children to be safe around all kitchen appliances. The American Red Cross recommends having children stay 3 feet away from the cooktop area.

If you’re concerned it might be time for your appliances to get a tune up before the holidays, call us at Appliance Rescue Service, the top appliance repair company in Dallas, Texas! We’d be happy to come inspect your appliances and make sure everything is in excellent working order before the holiday season. Don’t delay in calling – we may need to order parts and we want to make sure everything is in perfect condition before Thanksgiving!