Why Our Customers Love Appliance Rescue!

At Appliance Rescue, we love feedback. Really, we do. It helps us know how we’re doing, what areas we are excelling in, and what areas could use some improvement.

What we really, really love is when we receive positive feedback from satisfied customers who want to tell their friends about Appliance Rescue Service and keep coming back year-after-year with their business.

We’ve been fortunate to receive quite a few of these reviews over the years, and here are just a few reasons why our customers love bringing their appliance repair issues to Appliance Rescue:

“Appliance Rescue technicians are exceptionally professional and courteous. They clean up from their work. Any costs are clearly explained. Appliance Rescue would be my first call if I ever had a repair issue.” – Nedra in Richardson, Texas

We’re proud that our customers see how talented our technicians are! Each technician goes through rigorous training on all the major appliance brands – Whirlpool, Maytag, Bosch, Samsung, etc. – and can speak confidently about what the issues are before any work is done. Our guys will answer any questions you have about the Dallas appliance repair; they’ll even offer up tips for how to better maintain the appliance in the future!

“They were polite and punctual. I would recommend their service to anyone needing repairs.” – Beverly in Wylie, Texas

When you call Appliance Rescue Service for your appliance repair, you don’t have to worry about when we’ll arrive or if our technician will arrive when he says he will. We know many companies offer a “window of service” and you have to set aside half your day to take care of an issue, but expect our technicians to operate differently. Our technicians pride themselves on punctuality and strong communication from start to finish.

“I have used Appliance Rescue Service for about 6 or 7 years, and I like that they are very nice people who do exactly what they tell you they will do.” – Suzanne in Dallas, Texas

Repeat business is always a sign we are dong something right, and we are proud to have many customers who have become friends over the years due to their repeat business. With Appliance Rescue there is no “run around.” We present all estimates before any work is done, talk you through the work to be done, and then only perform work when you say go. Pure and simple.

These are just a few of the stellar customer reviews we’ve received recently. Thank you to all of our customers for their loyalty and referrals! If you are in need of appliance repair in Dallas, give Appliance Rescue a call today to see the difference!

Appliance Rescue Service Named One of the Best Appliance Repairmen in Dallas!

Expertise.com has just released their list of the Top 16 Dallas Appliance Repairmen for 2016, and Appliance Rescue Service is proud to be on that list!

Expertise.com is a leader in, as they say, “connecting people with the experts in their community.” Why spend hours researching the best appliance repairman, roofer, painter, photographer, etc. when you can use a vetted resource like Expertise to do the work for you?!

Expertise started with a list of 266 home appliance repair companies in Dallas and was quickly able to narrow their field to the top 112. From there, they used the following in-depth analysis of each of the 112 companies to determine their final 16:

·      Reputation: Are the customers satisfied with the work done? Would they recommend them to others? Are there signs of outstanding customer service?

·      Credibility: Is this company staying ahead of the industry in terms of awards, accolades, accreditations, and licensing?

·      Experience: Is there a track record of success, with years of experience under their belt?

·      Availability: How is the customer response rate? Are they consistently exceeding expectations in their responsiveness?

·      Professionalism: Can we count on this business to provide a professional experience to its customers, both online and off?

·      Engagement? Do they use multiple platforms to communicate and provide customer service to customers?

After each company was measured against these 6 criteria, Expertise narrowed it down to it’s final 16, the 2016 Best Home Appliance Companies in Dallas.

Appliance Rescue Service is proud to be among the elite repairmen in Dallas and thanks each of our loyal customers for your support and feedback over the years!

Our goal is to provide the best customer service in town, along with the best appliance repairs in town. Give us a call today if you need washing machine, dryer, oven, refrigerator, dishwasher, or any major appliance repair.

Is your Whirlpool or Kenmore Washing Machine Eligible for a Rebate?

Earlier this summer, Whirlpool Inc. and Sears settled several class action lawsuits requiring them to payout for various models of front-loading washing machines manufactured 2001 – 2010. Consumers began to complain about a moldy, mildew smell that came from the washing machines, and eventually, several lawsuits were made against manufacturers regarding these issues. The full list of included washing machines can be found here, sold under brand names Whirlpool, Maytag, and Kenmore.

What do I do if my model was affected?

If your Whirlpool, Kenmore, or Maytag front loader washing machine was a part of the recall, you simply need to visit washersettlement.com, print the necessary paperwork, and then mail it in no later than October 11, 2016. And good news – even if you no longer have your receipt, you can still claim the rebate with the model and serial number in hand.

What can I expect from my rebate?

Depending on your issue, the claim can vary. Here are some examples of what’s being offered:

·      Owners with issues are entitled to $50 rebate or 20% off a new washer or dryer purchase.

·      No problems but front loader is on the list? 5% rebate on a brand new washer, dryer, or laundry set.

·      Paid for front-loading washing machine repairs? The suit is refunding up to $500 in expenses from appliance repair companies or replacement washing machines. Note: you will need to have proof of expenses incurred.

You have about 2 months left to claim your rebate! And if you are still having issues with these and any other front loader washing machines, give Appliance Rescue in Dallas, Texas a call today!  We service all brands of washing machines including Whirlpool, Kenmore, Maytag, LG, Samsung, and more. We pride ourselves on having the best customer service in Dallas; let us show you the Appliance Rescue difference!

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Don't Sell Yourself Short - Invest in Quality Appliance Repair

Chances are, you put a lot of time and energy into selecting the perfect appliances for your Dallas home. Whether you were looking for Energy Star appliances or trying to decide which type of cooktop you wanted, we’re betting you spent hours scouring the likes of Consumer Reports, online review forums, and reading up on all the features available. 

When you invest so much time in selecting the perfect appliance, why would you not demand the same quality and care when it comes to your appliance repairman?

Appliance Rescue Service: Quality You Can Count On

Don’t sell yourself short. Call the experts at Appliance Rescue Service in Dallas, Texas! Our expertly trained Dallas technicians are simply a call away.

·      Quick Communication:

We realize you can’t be without your washer, dryer, dishwasher, or refrigerator for long! Call, text, or even book online – 3 easy ways to book a technician. You can count on Appliance Rescue to deliver quick, prompt service when you need it the most.

·      No Hassle Pricing:

All of our estimates are done upfront – before any work is done – so there are no surprises after the Dallas appliance repair is completed. Our service call fee is always $59.95 + tax, and then it’s up to you to decide what additional work you’d like done. Simple as that.

·      Warranty:

We back all of our work by a 90-day, hassle free warranty. All parts and labor are covered, and if a part malfunctions, we’ll gladly replace it – free of charge!  

·      Brand New Factory Parts:

Don’t be fooled by some of the other guys. Appliance Rescue Service only uses brand new, factory sealed parts – unless you specify otherwise – and all broken parts are returned to you to keep.

Appliance Rescue Service in Dallas strives to be the best appliance repair company in Dallas. Our team of experts is top notch, and will do everything we can to provide the highest level of customer service in the industry. Don’t settle for less – call the experts at Appliance Rescue!

Let Appliance Rescue Take Care of your High-End Appliances

Do you have high-end appliances? Are you worried that someone might actually ruin your appliance by “repairing” it?

At Appliance Rescue, we get it. You’ve spent thousands on the perfect appliances to complete your dream kitchen and the last thing you want is an untrained appliance repairman doing a repair job that is anything but adequate.

When you call Appliance Rescue, you know your high-end appliance repair is in good hands.

Which High-End Appliance Brands do we Service?

That’s an easy one – all of them! Sub-Zero and Wolf are too extremely popular high-end brands and two brands that we have spent hours learning about and are certified to repair properly. Viking, Fisher & Paykel, Thermador, Miele, Asko, Dacor, and Gaggenau are just a few of the other brands that we are certified to repair.

Aren’t High-End Appliances More Dependable?

Yes, high-end appliances have a reputation for being more dependable than their general market brethren. But that doesn’t mean they are without their flaws! Keep Appliance Rescue Service’s number on hand in case you need a high-end appliance repair in Dallas.  We will get it done!

Do You Charge More for High-End Appliance Repairs?

The simple answer is no. Before performing any work, we will have a certified technician out to your home to estimate the work. It’s the same consultation fee no matter what appliances you have. Once the estimate is in your hands, you can decide whether to proceed with work. It’s as simple as that. Our hourly repair rate is always the same; parts vary depending on what you need.

So the next time you encounter an issue with your high-end appliance, give Appliance Rescue Service in Dallas, Texas a call. Our highly trained staff will complete the work to your satisfaction – guaranteed! Proudly serving Dallas, Plano, Richardson, Addison, Southlake, Allen, and the greater Dallas-Fort Worth area.