7 Most Common Issues With Your Ice Maker & Their Causes

 Pin Down What’s Wrong With Your Ice Maker With Our Handy Guide 



For all that, it has a very simple job, your ice maker can become messed up in some truly unique ways. All you want is to be able to get a cup of ice, but your ice maker isn’t working the way that it’s supposed to. Maybe the ice is too small, or it’s hollow, or it’s not producing ice at all. When this happens, it helps to have a diagnostic sheet. Consider this post your handy diagnostic sheet to figure out why your ice maker is acting up. 




Whether you’ve got a standalone freezer or a built-in one, these will almost all apply. 




A quick note, some of these are easy enough to fix on your own, and we’ll tell you how to do it. Others, due to difficulty of access, or difficulty to test, we’re going to recommend you reach out to your preferred repairtech for that. 




Why Is My Ice Maker Is Not Working Or Not Making Enough Ice? 

There are several reason why your ice maker might not make enough ice, or any ice at all. To start off with you’ll want to check the control arm. This is the bar that senses when the ice maker has made ‘enough’ ice and it tells the freezer to stop. Make sure that yours isn’t loose, broken or accidentally caught in this off position first. The next step is to check out if your freezer or standalone ice maker is too warm. Just like your refrigerator, if your ice maker or freezer can’t ‘breathe’ or their internal temperatures are set too high, you’re not going to get a happy machine. So, you’ll want to make sure that there’s nothing blocking your compressors or vents, and that you have the temperature set around 0*F. A final one that you can check for yoursel fis whether or the water filter is clogged. If it’s been more than a year since your last changing, it’s time to get that done. Ideally you should change the filter every six months, but if you can’t we understand. (Although whether your ice maker does is a different matter.) 

Courtesy of Meruyert  Gonullu

Finally the two points that can cause your ice maker to not make enough ice that require professional help is if you have a defective water inlet valve or if your water inlet tube has frozen. For the first you need to check and see if the water inlet valve is working properly, and that requires testing the pressure of the flow. The second requires very carefully apply enough heat to defrost the tube, without damaging it. 




Ice Maker Is Making Ice, But Is Not Dispensing

Fortunately when it comes to the ice maker making ice but not dispensing, it’s much easier to deal with than your ice maker not making ice at all. 

Courtesy of Meruyert  Gonullu

If your ice maker has a clump in either the bin or the chute, you aren’t going to be getting an ice out of the ice maker until that melts. Your best bet is to lay down a towel and allow it to melt naturally. Or, if you’re impatient and very precise, you can choose to use an ice pick to try and chip at it to get it out. We don’t advise this one as it can damage your ice maker if you miss, but it is an option. The other option is that the auger, the spiral arm, that drives the ice towards the chute and breaks up clumps, has had the motor freeze over. If you don’t use your ice machine regularly, this can happen.  If this happens, it’s going to be behind the freezer wall, and it won’t actually be easy to see. You’ll only be able to guess that that is the issue by watching and seeing the auger isn’t moving, which not all freezers will allow. This is another one that’s delicate and requires a professional. It’s too easy for water to damage the motor further, and we really don’t want that. 

The Ice Maker Is Making Ice Cubes That Are Too Small

Courtesy of Vlad Samoylik

You might also have it that the freezing rods for your ice maker, if you have a standalone, have accumulated a large mineral deposit and this can cause issues. What happens is that the minerals stay between the freezing rod and the water, creating a barrier that keeps your ice from freezing properly. In that case you’ll need to defrost your ice maker, empty it, and descale the machine. That is going to look different depending on the machine, but if you’re uncertain you can always check the manual.  If you’ve got poor water flow to your ice maker on the other hand, if you have poor water flow, that’s going to be a different matter. If the water isn’t flowing easily, you’ve got several different causes to check out. First, go back to your water filter, hasn’t it been changed recently? (Are you seeing how many issues are caused by a poorly maintained filter?) After you’ve checked that, check out the water line on the back or sides of your freezer or ice maker. You want to make sure that there aren’t any twists or kinks in the line. Finally,  you’ll want to check if your freezer or ice maker is level. It might sound odd, but if your unit isn’t level then the water won’t flow properly into the tray and that is going to give you cubes that are too small/misshapen/hollow. 



The Ice Maker Is Making Too Much Ice

Courtesy of Cottonbro Studio

This one isn’t one we encounter too often, but occasionally we do get calls of “help my ice maker is making too much!” Fortunately, these are quick to diagnose. Start off by checking the bin for your ice maker. If the bin isn’t placed right, then the control arm (or other sensor) won’t be able to tell if ‘enough’ ice has been made. So, do a quick check to see if the bin is sitting properly. After that, you’ll want to take a look at the control arm itself. Earlier we talked about how a broken control arm could cause your ice maker to make no ice. This is the opposite problem. If the control arm is outright broken, it could cause the machine to produce continually. Finally, some freezers have a shelf that sits under the ice bin. You’ll want to make sure that you have one if you’re supposed to, as that links to how well your control arm works. If you don’t have one, but are supposed to, you can either reach out to a repair shop to purchase one, or see if the manufacturer of your freezer has one still in stock. 



The Ice Has An Odd Taste

Courtesy of Enrique Zafra

There’s nothing worse than getting your ice and discovering that it tastes terrible. There’s a few different reasons that can happen, and your water filter is one of them. If your water filter is expired or full of contaminants, it is reducing the ability to keep that out of your water. Old ice cubes are another issue. If you don’t use your ice maker regularly, ice can sit in the bin and acquire tastes from the freezer or the minerals left in the filter.  Last but not least, if your ice maker is within your freezer, poorly wrapped freezer items can lead to your ice picking up scents and tastes. 


The Ice Maker Is Leaking

Courtesy of Enrique Zafra

If your ice maker is leaking, you would naturally look to see if any of the lines are cut or buttons are pressed in. And that’s a good start. However, you might also be looking at ice clumps getting stuck and melting or your refrigerator not being level. These are common issues and easy enough to fix. 


The Ice Maker Itself Is Frozen

Our final issue is when the ice maker itself freezes. This might be that the entirety of the ice maker freezes up, or that the motors do. In either case, it points to one of two issues. Either your temperature is set too low, or your water inlet tube has frozen over. If it’s the first one, it’s easy enough to fix. If it’s the latter though, you’ll want to call in a professional to assess the situation and bring the proper tools to warm things back up without damaging the freezer. 

Some issues are easy to fix when it comes to your ice maker not working, others require a professional to look into. Whichever camp you’re in at the moment, Appliance Rescue Service is here.  We understand that you don’t always have time to break an issue down and fix it, and that’s why we work with your schedule to send out one of our technicians. We want to help get your home running smoothly again. 

Did we answer your question? Let us know over on our Facebook page! 

If you’re having issues with your ice maker, or any of your other major appliances, you can reach out to us via our contact page or by giving us a call at ((214) 599-0055). 



Additional Posts To Read 

Refrigerator Troubleshooting    

Ice Maker Maintenance     

37 Reasons To Have Your Appliances Maintained Regularly

How You Can Avoid Costly Repairs

If you're like most homeowners, you rely heavily on your major appliances to keep your household running smoothly. From refrigerators and washing machines to stoves and dryers, these machines make our lives easier and more comfortable. But did you know that regular maintenance is necessary to keep them working properly? In this article, we'll explore why it's important to have your major appliances maintained on a regular basis. So sit back, relax, and let's get started!




Let’s take a look at what it means to keep your appliances ‘maintained,’ shall we? 

Maintain  - 

To keep in an existing state (as of repair, efficiency, or validity) : preserve from failure or decline.




So, it’s a matter of regular repair to keep your appliances from decline or failure. That makes sense. 



What problems can regular maintenance prevent? 

When we send out our technicians to your home for a top-down maintenance check, they’re going to look at all of your appliances. Your refrigerator, oven, range, ice makers, dishwasher, washer and dryer, everything gets checked. Why? Because everything has small ways that they can go wrong, which, if caught, can prevent an exorbitant repair bill for you. 



Refrigerator Maintenance

When it comes to the refrigerator, many things need to be cleaned on a regular basis. Your condenser coils and fan need to be cleaned regularly so your fridge doesn’t have to work as hard to keep cool. You’ve also got the water filter, which should be checked every six months, and some refrigerators also have an air filter that needs to be changed yearly.  We also check the defrost drains, as those also need to be cleaned yearly. The one thing that needs to be checked regularly, but not necessarily messed with, is your door seals. Making sure the seals are still shutting properly means that your fridge will close and cool properly, rather than trying to cool your entire kitchen. (Because that is an electric  bill none of us need.) 



Oven Maintenance 

For your oven, one of the first things that needs to be checked is the temperature. It sounds odd, but imagine if you try to bake a cake at 350*, but your oven is actually at 400* and only reading at 350? That can and does happen. So we check any time we’re called in to ensure that everything is working as it should. We also look at the cooling and convection fans to make sure they’re spinning easily to cool or circulate the air within your oven.  From there, we’ll make sure that the door seals are still good and that the elements aren’t overheating, either due to a fault or summer heat. Finally, if you have a gas oven, we’ll check the igniters. They need to be cleaned regularly to ensure you don’t have a buildup in the line or the oven. As we mentioned in a previous post, it’s best to leave this to a professional so that you don’t accidentally break something and cause a gas leak. 



Stove/Ranges/Cooktops Maintenance 

Your stove or cooktop is checked at the same time, especially if you have a gas version. We want to make sure that the pilot lights are not having issues and that the burner ports and igniters are clean. 



Ice Maker Maintenance 

We’ve mentioned just recently that your ice maker needs regular maintenance, and that includes both free-standing ones and those that are built into your refrigerator. This means that when you ask for a maintenance check, we’ll be looking at them, no matter what type you have. 

For both types, we’ll check the water flow to make sure it’s working as it should and giving you a full ice tray. If you have an in-refrigerator ice maker, we’ll want to check to ensure that there aren’t any Tephlon chips, as that has been noted as a serious health hazard. For a freestanding ice maker, we’ll want to go for a thorough cleaning at least once a year, if not every six months. From there, we’ll also check in on the pressure switch and be sure to clean the condenser coils as well. Those are just as important to your ice maker being able to breathe as they are to your refrigerator. 



Dishwasher Maintenance 

Your dishwasher has one of the longest lists of things that need to be checked, because there are so many parts packed into a small area. We’ll look at your seals and clean them as well, if needed, as well as the filters for your dishwasher. We want to look at the spray arms to ensure they’re not clogged and at the heating element to ensure that it’s still heating and not damaged. The draining process of your dishwasher will also be checked so that you don’t get an unfortunate overflow situation. We’ll also make sure to run a dishwasher cleaner once a month if you schedule that often. 



Washer Maintenance 

Finally moving out of the kitchen, let’s head over to your laundry room. Here, we’re going to take a look at your washer first. We’ll make sure that it fills properly on both hot and cold settings, as well as ensuring that it drains properly. We’ll want to take a look at your hoses to ensure there isn’t any damage or kinks in the line that can lead to issues. We’ll also make sure to clean the door boot and coin trap if your unit has them. We’ll also check on the springs or traps and run a cleaner on a monthly basis. 



Dryer Maintenance 

Our last stop, at least for this tour, is your dryer. Here, we’re not cleaning as much as we’re double-checking everything. We’ll check your venting to make sure that it isn’t obstructed by lint, debris, or clothing that the dryer goblins have stolen. We’ll also make sure that the vent chute and filter are clean and ensure that air is flowing freely through the machine. We will ensure that your dryer is rotating smoothly and without any unusual sounds.

Disclaimer: Although we’ve laid things out in this order, it doesn’t mean that our technicians will go in this order, as it varies on a number of factors. 

With that, which appliance do you think should be checked over most often? Let us know over on our Facebook page! 

If you want to get started on having your appliances regularly maintained, you can reach out to us via our contact page or by giving us a call at ((214) 599-0055). 









Don't Overlook Your Ice Maker: The Benefits of Regular Cleaning

Why Neglecting Your Ice Maker Can Be Harmful

Why Cleaning Your Ice Machine Is Important

It's just an ice maker, right? What is it that could be so harmful about water running through it? Well, that depends. Is your ice maker hooked up to a purified source of water or a filter? If the answer is yes, great! You might have to do this half as often, but you still need to do it. 

If not, think about your coffee maker or teapot. Have you ever noticed the white film that builds up around the edges of it? Or the slightly mineral-y taste that you get after a while? What about the way it beeps at you and says, "Please clean"? All of these are because of scale build-up. Your ice maker won't just build up mineral deposits, though; it can also build up slime or mold. 




So, your ice maker, just like all of your other appliances, needs to be cleaned regularly. To keep it functioning properly and also to keep you and your family healthy. Your ice maker should be cleaned and sanitized at least once every six months if not every other month. It's a simple enough process to do on your own, but if you don't stick to it regularly, it can lead to many different issues. 




If You Notice Any Of The Following, It's Time To Clean Your Ice Machine. 

- Ice maker is slow to harvest, or it's not releasing the ice.

- Ice maker doesn't switch into harvest mode

-The ice is soft or cloudy

- The ice is incomplete 

- Ice maker is producing very little ice 

Tools And Materials Needed For Cleaning Your Ice Machine

You only need four things to start cleaning your ice machine at home.

  • Dish soap

  • Distilled white vinegar

  • A fresh toothbrush 

  • Water 

  • A bowl 




Step-By-Step Instructions For Cleaning Your Ice Machine

Now for the reason you actually came, how to clean your ice maker. 

-Start by prepping your ice maker. Unplug the unit and take it either to your sink or outside so that you can drain the water from it. On most models, there is a latch that you can either flip or remove to start the draining process. 

- Clean your ice basket and the scoop with warm soap and water, then rinse thoroughly and set aside to dry. If these have become molded or crusted with scale, you'll want to soak them with the vinegar in a large pan for at least 15 minutes before attempting to clean them. After the scale has been removed, then wash them with warm water and soap as normal. 

- Mix equal parts water and vinegar and scrub the inside of the ice maker. Using a sponge or a rag, scrub away at the material, making sure to rinse your sponge often. Do your best to hit every surface in the ice maker that you can get to, or else the grime will continue to build. 

- For any areas that are hard to reach or stubborn, grab your toothbrush and a small dish of undiluted vinegar. 

- Do a final cleaning by mixing a new batch of the water to vinegar solution and pouring that into your ice maker. Let it turn that into ice, then dump it after. 

-Rinse the ice maker with clean water several times to remove any of the vinegar, and then feel free to continue making ice as normal.  





Tips For Maintaining Your Ice Machine Between Cleanings

Like we said at the beginning, if you don't maintain a regular schedule of cleanings for your ice machine, you're going to run into problems. Fortunately, many of them are preventable with a little TLC. To keep your ice maker running smoothly, do the following: 

Keep it clean

Change the filter as needed. 

Don't forget to descale it

Deal with clogs when you notice them. 

Make sure that the machine has room to breathe on all sides. 





 The Benefits Of Regularly Cleaning Your Ice Machine

So, to reiterate, cleaning your ice machine regularly is important. It ensures that your ice is sanitary, which means no mold or slime. It means you get lots of ice for your drinks and or to munch on. It aids in keeping your family healthy, and it extends the life of your ice maker. 

With all of that in mind, let us know what your favorite type of ice is over on our Facebook page. Do you prefer cubes, spheres, or pellets? What about chips or shaved?





Disclaimer: The number of ice makers on the market would require an entire website on their own. Because of that, this is a general guide, not a specific one. Read this to get the general idea and your product manual for the specifics of your model of ice maker. 





If you don't have the time to do regular maintenance, you can always give us a call. Appliance Rescue Service not only does repairs, but we also offer maintenance services for ice makers and all other major appliances, so you have time for what matters. You can call us at ((214) 599-0055) or go to our contact page to set up an appointment.





Why Is My Oven Making Weird Noises

6 Weird Noises Your Oven Can Make and What They Mean






Rattle rattle click, rattle click, rattle rattle click, boom! No, it's not the latest song; that's your oven. The question is, why is your oven making strange noises? 






Some noises your oven might make: 

  • Clicking

  • Popping

  • Wompf 

  • Beeping

  • Rattling 

  • Squeaking






Clicking 

 This is the most normal sound you can hear coming from your oven and also the least dangerous. Your oven might click when it is heating up, cooling down, or right when you turn it on. If that's the case, it's because the heating element is warming or cooling, and the metal is shifting. This is very common and older ovens. If the sound has recently become very loud, though, it can mean that your heating element is approaching the end of its lifespan and needs replacing soon. This can take several years of regular use. Most people will replace their oven long before the heating element goes out.

A modern oven has very precise coils that do make some noise as they work. So if the sound is while your oven is being used, this is a good thing. It means that the control coils in your oven are working as they should be.

Courtesy of Mike Gattorna

If you have an older gas oven, cooking is also normal; it means that the igniter is doing its job correctly. If your gas oven isn't clicking at all it might be a cause for concern as it can indicate that the igniter isn't working for one reason or another. if this is your situation please get your oven serviced immediately as it might be a buildup in the gas lines of the oven.


Why is my oven popping?

Well, there are many different sounds that your oven can make one that you never want to hear is popping. If you hear a popping or crackling sound that cannot reasonably be explained by your food immediately turn off your oven. This is either the wiring or other electrical components in your oven or the electrical outlet that it's connected to malfunctioning. The sound might also be accompanied by the smell of burning plastic. If that's the case, your oven is not only malfunctioning, it has begun to scorch and you need to immediately turn it off and disconnect it you can have a professional see it. 


My oven just made a strange WOMPF  sound! 


Courtesy of Max Rahubovskiy

Think of the most terrifying sound that could come from your gas oven. Are you thinking of it? Is it an explosion? To us there is nothing more terrifying than the boom or WOMPF that a gas oven can make when igniting improperly. What's happening here is that the gas is igniting after having built up. While this is a common occurrence for people with gas ovens it is not normal. If the gas is building up like this it means that one or more of your igniters is dirty. Having the gas flow or ignition system being restricted can lead to danger. A dirty igniter by itself is not a terrible danger. If you have your oven maintained regularly, getting the igniters cleaned and replaced as needed, you'll be in good shape. However, if you try to clean them yourself, it is very easy to scrub too hard and unintentionally cause a gas leak. While the small boom you might hear from your oven is not usually dangerous, a gas leak always is. 


Why won't my oven stop beeping?

Assuming that your oven is not beeping while preheating, coming to temperature, or because of a timer, there are two reasons your oven will beep. The first reason is that your oven is overheating. Many ovens have overheating issues, especially if you live somewhere, that's rather toasty during summer, like Texas, for example. Occasionally components within the oven can break, causing uncontrolled heating in the oven's primary heating element, which can cause it to sound a beeping alarm to alert you before it damages the oven or starts a fire. 

The second reason your oven might begin beeping at random is that there is damage or a short in your control panel. This can happen if your oven is close to a source of water or if your house has recently had any flooding or leaking issues. A shorted panel can beep at random or, even more annoying, keep beeping consistently. Make sure to call up a technician before you go delving into the depths of your oven to figure out the reason since some of these have high-voltage components. 





My oven is rattling; why?

Courtesy of dmitry-zvolskiy

Another common occurrence with your oven is having it rattle while it is running. If you recently had to move your oven or do a minor repair, that could be the reason. You can take a look at the back panel and the bottom cover to see if there are any loose screws. If that's not the case, it might be your oven fan. At that point, we again recommend calling in a professional to ensure that everything is secured properly.



Why has my oven started squeaking recently?

If your oven has recently begun squeaking after you turn it off, this is an easy problem to diagnose. It's your cooling fan that is sounding like a rogue rodent. This isn't the same as the convection fan located at the back of your oven. Instead, it's located on top. Given its positioning, this fan Austin falls victim to rising food particles and, over time, gravity. That will weigh it down, unbalance it and cause it to make creaking grinding or squeaking sounds. Fortunately, it just needs a good cleaning. Unfortunately, its location makes it a bit difficult to get to. Take a look at your owner's manual to see if it has any suggestions for how to go about cleaning it more easily.




Did we manage to answer your worries about your oven? If not, let us know over on our Facebook page. As always, we love to hear from you, and nobody wants to deal with an oven making noises at all times of the day and night.



 If you diagnose the problem, but you still aren't comfortable with the sounds that your oven is making, or you want it to be fixed by a team of professionals, feel free to reach out to us via our contact page or by giving us a call at ((214) 599-0055). We'll work with you and your schedule to find a time and date for our technicians to come out and find out what's going on. At Appliance Rescue Service, our top priority is getting your home running smoothly again.



Revolutionizing Kitchen Chores: The Water-Saving Benefits of Dishwashers

 How Dishwasher Manufacturers Finally Cracked The Code

Another night another load of dishes to do. Even if it's just for yourself, you have dishes you ate from as well as whatever you used to make your meals that day. Many of us hate doing dishes, but your options are either do dishes or end up growing science experiments in your kitchen.  Which is why we invented dishwashers, to make the job that little bit easier. 




Unfortunately, for a very long time, you actually spent more money and time by having a dishwasher than by not having one. You had to pre-wash your dishes before you could use the dishwasher. And then the dishwasher used even more water than you did during that pre-wash. With today's energy-efficient dishwashers though, that's no longer the case. 




Courtesy of Wendelin Jacober

Many of today's dishwashers have a water-saving feature built in. This means that not only are they using less water and shrinking your electric and water bills, but they're still getting your dishes completely clean. Instead of having to pre-wash your dishes, most dishwasher manufacturers, including whirlpool, advise against doing this. Pre-washing your dishes will actually make the dishwasher less effective because today's modern dishwasher detergents have enzymes in them that are intended to eat that food away. 



So that's how a modern dishwasher works. What the heck does that have to do with it saving water though? How does the dishwasher use less? 

A water-saving dishwasher will only use approximately 4 gallons of water per cycle. It achieves this by running the water through a filtration system during the wash cycle. By rinsing the dishes and then running the water through a filtration system, you maximize the washing power of a single load without wasting water. Not only does the filtration system catch the food debris, but it also filters out the soap from the wash cycle in order to rinse the dishes. 





How does it stack up, then?

Courtesy of LIliana Drew

Proctor and Gamble's Cascade recently did a study paired with Marie Claire showing that consumers use almost 7x the amount of water that a water-efficient dishwasher will. And the reason is the sink faucet. For every minute that you have your faucet running, you are using approximately 2 gallons of water. While this will vary from household to household, this is on average.  The same study also found that the average American takes about 15 seconds to wash a dish.  Compare that baseline to your average modern Energy STAR-certified dishwasher which only uses 4 gallons total for a load of dishes. Even if you run your dishwasher every other night, you're still using half the amount of water that you do when washing by hand in a single night. 





What options do you have for a modern dishwasher? 

Although we have covered Energy Star dishwashers in the past, here are three selections that are new to the market and offer the best in both efficiency and cleanliness.





The Miele G 5266

This washer offers some of the best performance on the market as of the time of writing, The Miele uses only 626 gallons of water per year and runs fat a very efficient pace to get your dishes done. Not only does this help your water bill, but it also helps cut down your electricity bill. 

Some additional features include:

  • A sanitizing wash cycle to ensure a deep clean if you're worried about bacteria or if someone in the household is sick 

  • Sensor dry - pays attention to when the dishes are dry in order to save time and energy.

  • An auto-opening door to allow your dishes to cool off after they're done washing and as a signal to you that the load is done.





The Bosch sgx78b55uc/13

This excellent option from Bosch is slightly less water efficient, going through approximately 744 gallons per year, but it's also a bit easier on the wallet for your initial purchase while still offering some of the best cleaning power.

Some additional features include:

  • The Bosch dishwasher is the quietest brand in the US with this model only clocking it at 42 DB while running.

  • Up to 24 hours with delay start so you can always run the dishwasher when you're ready.

  • Best of all, the Bosch dishwasher is ADA compliant to fit into your home how you need it.






The Beko dut25401x

Our final selection on the list is also the most inexpensive, coming in at under half the Bosch's price and only a third of the mealy. Don't count it out, though as it still packs quite a punch being a highly efficient dishwasher that uses only 731 gallons of water per year.

Some additional features include: 

  • A very quiet run cycle is roughly equivalent to a quiet conversation in another room. 

  • A child lock to prevent children visiting or yours from changing the settings on your dishwasher.

  • A dirt sensor to tell just how much is needed in a given load. 





Modern dishwashers are much easier on you and your wallet. While we will always support repairing your current one, we are also amazed by how far the technology has come! If you did have to buy one of these three dishwashers, which would you buy? Let us know over on our Facebook page! (Don’t worry, in the event one of them gives you trouble, we service all three brands!) 





If you’re here because your current dishwasher is giving you trouble, you can reach out to us via our contact page, or by giving us a call at ((214) 599-0055). We’ll work with your schedule to find a time that works best for you before sending out one of our expert technicians.